Goodyear Auto Service

Andrew 4 months ago

I hate leaving back reviews, but Let me paint you a picture about this place. I start my day with a carwash so my car is nice and clean. I take my 2009 Dodge challenger (garage kept) (25800 miles) to 2 different dent places to get quotes. Both places note the exact same damage on my passenger side rear bumper the only dents I have on the vehicle from someone backing into me the day prior (mind you these guys do this for a living, the more dents they find the better for them). Leaving the last place I notice a leak in my rear tire so I call around and Goodyear has my tire. I drive the 10 minutes from the dent place to Goodyear where the manager looks over my vehicle. I show him the damage from the accident (passenger side rear). As one of the employees is test driving my car he stalls it on 3 different occasion that I can see (it’s a manual transmission car) he clearly can’t drive manual. The employee started the car is pulling a little to the right and they still needed to put it back upon the lift and fix that issue. After my car is done, as I’m walking up to it, I can already see the damage they caused on the bottom side of my driver door. (Opposite side and nowhere near accident

Sugey Ordonez 5 months ago

I’m a returning customer. This place has great customer service and very professional. They get the job done in a Timely manner, highly recommend to my ladies .

Masoom Chauhan 5 months ago

Came here after another place told me my lug bolts were over-torqued and possibly stripped. The guys at Goodyear were really friendly and said they could take a quick look. They got them loosened pretty easily and explained that they weren’t stripped, just a little worn out. I wasn’t able to buy tires from them (out of my price range), but they still put everything back on and didn’t charge me anything. The whole thing was quick and they didn’t try to push anything on me, which I really appreciated. Overall, just a really honest and helpful experience.

William Cornell 6 months ago

This dealership is great Rick and his team that he has working there are excellent at what they do. had a problem with all four tires they got me new ones Goodyear replace them for free they were under warranty took no time at all thank you to all at this dealership I really appreciate your effort and your time sincerely bill Cornell

Matthew Poe 6 months ago

On march 13th we encountered some difficulties with the front drivers tire. We walked in to Goodyear tires on north 23rd in Mcallen Texasat 11 a.m. immediately we were greeted by Nikki and attended to. Within 10 - 20 minutes our vehicle was inspected we were shown and walked through main problem with our vehicle by the mechanic then taken back to Nikki walk us through our decision as well as looking for discounts available to us. After agreeing to allowing Goodyear to service our vehicle and taken care of with the same day and getting us back into our vehicle before 5p.m. we were happy customers and talked about future services to come with Nikki and the manager and the mechanic. Great service. Thank you Goodyear on 23rd!